● All consultation fees are nonrefundable and must be scheduled before ordering a package.
● Once the client receives the materials, there is no refund.
● If the client does not comply with completing assignments on the due date given and delays the completion of the project, there will be a late fee of $25.00 charged for each week it is delayed, and the charge must be paid for the continuation of the program.
● There is only one coaching session per week for Book and Purpose Coaching.
● Once the contract is signed, changes cannot be made, nor terms modified.
● Dates to complete projects are finalized within the contract *if the client request additional time to complete the project, we have the right to charge additional fees, create a new contract, or deny the request for additional time*
● The client is only allowed three revisions per graphic design/template. Any additional revisions will be processed for an extra charge of $25.00
● The client is only allowed three revisions per logo design. Any additional revisions will be processed for an extra charge of $25.00
● All coaching/consultations must be paid in full before the project is completed.
● The client is responsible for reading all terms, policies, and agreements before enrolling in any program or requesting our services.
● The client is required to read and respond to email updates concerning their order.
● Late fees will not be accepted.
● We reserve the right to deny or cancel service to anyone whose order request directly conflicts with our religious beliefs. We also exercise our fifth amendment right.
● Our business is an extension of our ministry, and as such, we reserve the right to refuse service if a request goes against our beliefs or morals. No exceptions.
● A Client has 5-7 business days to send all required materials for business and branding services. If not sent by allocated time, the client will receive a refund with a 20% charge.
● Please allow 5-7 business days for all refunds to be processed.
● We will not resell your designs, but we retain the right to advertise and add to our portfolios all designs that we create.
● No Call/No Show for scheduled consultations will be refunded but subjected to a $25.00 charge.
● Please understand business service charges are separate from filing charges (LLC's Patents, Copyright, Trademark, DBA's, Shareholder Information and Processing, Labor and Law Posters).